Café Manager
Who We Are
Eva’s Little Kitchen is an eclectic and modern bakery, grab-and-go café, and catering company, offering a variety of provisions that are both delicious and beautiful. We serve everything from breakfast pastries, cookies, and cake, to family-style meals, sandwiches, salads, soup, and more! Everything is scratch-made and prepared in-house by our talented team of cooks. We seek to provide delight and comfort to each of our customers through our warm hospitality and spectacular, globally-inspired food. We believe in the power of food to bring people together and our success depends on our amazing, hardworking staff. Eva’s Little Kitchen is proud to offer a comfortable, clean, and modern work environment and training in each position. In addition to competitive pay, we are committed to helping our team grow within our company. We aim to provide a work/life balance that is hard to find in the food industry. Join our team and become part of our exciting, rapidly growing company! We are looking for reliable, team players looking for long-term employment in a steady environment.
Position Summary
We are seeking an experienced Café Manager to lead our front-of-house team and oversee the day-to-day operations of our cafe(s) - as we will be opening a second location in the near future. The ideal candidate is passionate about food, customer service, and team leadership. As a Café Manager, you will play a crucial role in maintaining the quality and reputation of Eva’s Little Kitchen, ensuring our guests receive an exceptional experience every time they visit.
Key Responsibilities
Team Leadership: Recruit, train, schedule, and manage café staff, fostering a positive and productive work environment.
Customer Service: Ensure all guests receive outstanding hospitality; handle customer inquiries, feedback, and complaints in a professional manner.
Operations Management: Oversee the daily operations of the café, including inventory management, food safety, administrative tasks, and quality control.
Menu & Product Management: Collaborate with our culinary team to introduce new menu items, specials, and seasonal offerings - using guest feedback.
Cleanliness & Compliance: Maintain a clean, organized, and safe environment, adhering to health and safety regulations.
Qualifications
Experience: 2-3 years of café/restaurant management experience is strongly recommended.
Leadership Skills: Proven ability to lead, inspire, and develop a team.
Customer Focus: Strong commitment to delivering excellent customer service.
Organizational Skills: Exceptional multitasking, time management, and problem-solving abilities.
Communication: Strong verbal and written communication skills.
Passion for Food: A genuine love for food, hospitality, and community engagement.
Flexibility: Ability to work a flexible schedule, including weekends and holidays as needed.